Our toppers are made with care and love and we have tested our packaging intesively to make sure they arrive without a scratch to you. Please triple check spelling before placing your order from capital letters in the right place to puntuation and spelling, once an order is placed we guarentee no changes to your order.
Personlaised toppers will not be refundable or exchangable, so please order in enough time to make sure you get them in time! Expect postal delays just incase the postal services take an extra day or two!
In the unlikely event that there is any issues with your topper please do get in touch and we will do our best to resolve any issues, you have 12 hours after recieving your order to check that the product is in good condition and to report any faults, after this time we will not refund or exchange any products!